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| Privacy Policy
Our Privacy Commitment At C&T Reinforcing Steel we know how important it is to protect your personal information. Whether you are shopping with us online or in person we want to make every customer experience safe and secure. In keeping with that goal, we have developed this Privacy Policy to outline our guidelines for the collection and use of personal information by C&T Reinforcing Steel. Who is C&T Reinforcing Steel? C&T Reinforcing Steel Toronto and C&T Reinforcing Steel Calgary are divisions of C&T Reinforcing Steel. This policy applies to C&T Reinforcing Steel, and all of its divisions. What Information does C&T Reinforcing Steel Collects and How is it Used? At C&T Reinforcing Steel, we collect two types of information: personal information and non-personal information. With your consent we may use your personal information for a number of different purposes, for example to:
Personal information includes your name, company, address, phone number, fax number, and e-mail address. Non-personal information includes city, province/stat, country, and zip code. Non-personal information does not identify you as an individual. Your Implied Consent In some cases, your consent is implied if we ask you to provide personal information with a stated purpose. For example, we can only deliver the product you have purchased if you provide us with your address and phone number. Your Express Consent In other cases, we will ask you to give your express consent to use your personal information to advise you of products or services that may be of interest. You always have the opportunity to "opt out" of having your information used for this purpose. Withdrawing Your Consent If you have "opted in" or subscribed to one of our newsletters or mailing lists, we will always provide you the opportunity to "opt out" or unsubscribe. For example, each unsolicited e-mail we send you will tell you how to decline further e-mail. Information C&T Reinforcing Steel Collects from You Listed here are some examples of the ways that we collect information about you and how we use it. On-Site Purchases When you purchase a C&T Reinforcing Steel product or service, you may need to provide us with contact and payment information so that we can process your request. Examples where we need contact information include delivery services, product servicing, and on-site installations. Our Web Sites While using our Web Sites, you may be asked to voluntarily provide certain personal information. We use this information to complete your transaction and to apply for access to certain special features and functions of the Web Sites. If you choose not to provide requested personal information, you will not be able to use certain features of the Web Sites and you will not be able to engage in transactions through the Web Sites. With any of the services on our Web Sites, we may also use your personal information to contact and correspond with you and to respond to your inquiries. All references to our Web Site in this Policy means www.ctsteel.com Information C&T Reinforcing Steel Collects Automatically Like many other Web sites, we automatically collect certain non-personal information regarding Web site users that does not identify you. Examples include the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Web Site, the Internet address of the Web site from which you linked directly to the Web Site, the operating system you are using, the sections of the Web Site you visit, the Web Site pages read and images viewed, and the content you download from the Web Site. This non-personal information is used for Web Site and system administration purposes and to improve the Web Site. Cookies The Web Site uses "cookies", a technology that installs a small amount of information on a Web Site user's computer to permit the Web Site to recognize future visits using that computer. Cookies enhance the convenience and use of the Web Site. For example, the information provided through cookies is used to recognize you as a previous user of the Web Site. You may choose to decline cookies if your browser permits, but doing so may affect your use of the Web Site and your ability to access certain features of the Web Site or engage in transactions through the Web Site. Tracking Information We may use non-personal information to compile tracking information reports regarding Web Site user demographics. None of the tracking information in the reports can be connected to the identities or other personal information of individual users. Links to Other Web Sites Our Web Site may contain links to other Web sites or Internet resources. When you click on one of those links you are contacting another Web site or Internet resource. C&T Reinforcing Steel has no responsibility or liability for or controls over those other Web sites or Internet resources or their collection, use and disclosure of your personal information. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you. Does C&T Reinforcing Steel Disclose the Information it Collects? C&T Reinforcing Steel does not sell your personal information. However we may share your information with third parties acting on our behalf or as permitted or required by law. Disclosure to Service Providers C&T Reinforcing Steel may share your personal information with certain service providers in order to provide products and services to you, to verify and validate information, and to address customer service matters. Examples of service providers include product service depots, and delivery services. To reduce the risk of fraud or misuse of personal information, C&T Reinforcing Steel may also verify your personal information, including but not limited to your address, with third party service providers. We will use reasonable efforts to ensure that your personal information is used in a manner that is consistent with this Policy. If you do not wish us to provide your personal information to those service providers, we may be unable to process your transaction. Legal Disclosure C&T Reinforcing Steel may disclose your information as permitted or required to by law; for example:
The security of your personal information is a high priority for C&T Reinforcing Steel. We maintain appropriate safeguards and current security standards to protect your personal information, whether recorded on paper or captured electronically, against unauthorized access, disclosure, or misuse. Although we cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration, or destruction of data by a third party, we take reasonable precautions to prevent such unfortunate occurrences. How Can I Verify My Information? You can ask to review any of the information that we have retained, how we have used it, and to whom we have disclosed it at any time by emailing us at . Subject to certain exceptions prescribed by law, and provided we can authenticate your identity, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You can also ask us to change your preferences regarding how we use or disclose your information, or let us know that you do not wish to receive any further communication from us. When is My Information Removed? We keep your information only as long as we need it for the products and services you're using and for a reasonable time thereafter or to meet any legal requirements. We have retention standards that meet these requirements. We destroy your information when it is no longer needed, or we remove your personally identifiable information. You can also request that we remove your information from our records. Subject to our requirements for continued retention of your information, for example, for billing, or audit, we will make every reasonable effort to honour your request. How Can I Contact C&T Reinforcing Steel? C&T Reinforcing Steel is responsible for all personal information under its control. Our Privacy Manager is accountable for C&T Reinforcing Steel's compliance with the principles described here. If you have any questions, concerns or complaints about the privacy policies please contact us at the below:
Will this Privacy Policy Change? To accommodate changes in our service, the technology, and legal developments, this Policy may change over time. We may add, change, or remove portions of this Policy when we feel it is appropriate to do so. Whenever we update this Policy we will change the date on the Policy to indicate when the changes were made. |
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